Walgreens Store Revamp Offers Small Businesses New Approach to Combat Retail Theft
Printed: Jun 5, 2023
by Joshua Sophy
In Little Commercial News
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A selected redesign approach piloted by a Walgreens retailer in Chicago would possibly per chance likely well per chance provide limited corporations unusual inspiration on the acceptable technique to kind out retail theft. The retailer, located in the South Loop deliver, now components easiest two originate aisles for customer taking a peek. The huge majority of merchandise are placed on the again of counters and would possibly per chance likely well furthermore be requested by digital kiosks.
This shift to a more digitally focused retail environment would possibly per chance likely well per chance screen purposeful for limited corporations taking a peek to toughen customer and employee experiences while also mitigating theft dangers. As customers navigate the contemporary setup, they space orders at digital kiosks, allowing workers to soundly retrieve objects from shelves no longer accessible to the final public.
Walgreens’ experiment comes after the firm scaled again on inner most security products and companies attributable to their deemed ineffectiveness. As a replacement, the drugstore chain has chosen to collaborate more with law enforcement to substantiate that retailer security, suggesting a recent path that diversified corporations would possibly per chance likely well per chance steal into fable.
One other highlight is Walgreens’ valuable decrease in shrinkage – the loss of inventory attributable to components equivalent to theft. The pharmacy chain’s CFO, James Kehoe, published that shrinkage had dropped from 3.5% to between 2.5% and 2.6% of gross sales.
As limited corporations continue to grapple with same challenges, they would likely well steal into fable adopting or adapting components of Walgreens’ intention, balancing enhanced customer carrier with efficient security measures.
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Joshua Sophy is the Editor for Little Commercial Trends and the Head of State Partnerships. A journalist with Two decades of trip in oldschool and online media, he’s a member of the Society of Legitimate Journalists. He founded his enjoy native newspaper, the Pottsville Free Press, covering his space of birth.
