Best in KLAS 2024 shows vendors being more proactive for their clients
The 2024 Most racy in KLAS file became as soon as published this week, rating vendor performance all over numerous categories in step with experiences from their maintain provider and payer prospects.
Myth – for the 14th twelve months in a row – took the tip placement for Total Software program Suite, finishing earlier than MEDITECH and Oracle Health. The enterprise-dominating digital health anecdote vendor also won fifteen other Most racy in KLAS awards this twelve months, in step with the 2024 Most racy in KLAS Software program and Companies and products file.
Nonetheless, in a alternate from past years, the award for Total Physician Train Vendor did no longer coast to Myth in 2024 – as a change going to athenahealth, which also earned Most racy in KLAS awards in the next segments: Ambulatory EHR: Self ample (11–75 Physicians), Train Management: Self ample (11–75 physicians), and Little Train Ambulatory EHR/PM: Self ample (two-10 physicians).
NextGen Healthcare, eClinicalWorks and Greenway Health adopted athenahealth for top performance in the physician notice category.
KLAS has location out to wait on healthcare suppliers experiencing pressures, including monetary traces, staffing shortages and clinician burnout, said Adam Gale, CEO and founding father of KLAS Compare.
“We would like to use our passion for bettering healthcare to retain of us that may perhaps perhaps perhaps well additionally merely feel the challenges are too gargantuan to proceed, and we wish to produce actionable insights that can finally alleviate burdens and improve clinician success,” said Gale in a press commence.
KLAS researchers acknowledged Impression Advisors because the Total IT Companies and products Agency winner and as Most racy in KLAS for ERP Implementation Management and Monetary Enchancment Consulting categories. Optimum Healthcare IT, Pivot Point Consulting, Nordic and Tegria adopted. All scored above 90 share features in total IT firm delight.
Evergreen Healthcare Companions snagged the tip Total Implementation Companies and products Agency and took Most racy in KLAS in the HIT Advisory Companies and products and HIT Core Scientific Implementation Management segments. The firm became as soon as adopted by Huron, Impression Advisors, ROI Healthcare Solutions, CSI Healthcare IT and others.
Aid all as soon as more at the tip of the Total Healthcare Management Consulting Agency for the fourth twelve months in a row is Chartis, which KLAS also awarded top rankings in the Scientific Optimization and Digital Transformation Consulting categories. (Chartis introduced this week that it has acquired payer consulting firm HealthScape Advisors.)
Guidehouse, ECG Management Consultants and Deloitte adopted in the consultant rankings.
KLAS out of the ordinary that what stands out most in this twelve months’s file is that many instrument companies maintain vastly improved their healthcare technology product performance.
For Most Improved Software program Product, prospects of Lightbeam Health Solutions reported “an 18% improvement in delight since closing twelve months’s Most racy in KLAS file,” the researchers said,
AGS Health’s Prolonged Enterprise Effect of job Companies and products increased by 14% since closing twelve months’s Most racy in KLAS file, which KLAS said earned the firm Most Improved Companies and products Resolution.
In the end, dinky, neutral practices (2–10 physicians) reported a grand increase of 29% delight with eClinicalWorks’ EHR/PM and named the Massachusetts-basically based totally mostly vendor the Most Improved Physician Train Product.
Yearly, KLAS retires and provides segments. For this twelve months’s rankings, KLAS added capability optimization administration, interoperability; other validated instrument, member-engagement tools, affected person-referral administration and analytics, affected person self-scheduling, put up-acute affected person analytics; level of care, earnings cycle analytics, earnings cycle; price capture, and virtual sitting and nursing.
For payers, KLAS added price accuracy and integrity solutions and records analytics platforms.
Inpatient Scientific Care
340B Management Programs
Verity Solutions
Acute Care EHR: Spacious (>400 Beds)
Myth
Acute Care EHR: Midsize (151–400 Beds)
Myth
Acute Care EHR: Little (1–150 Beds)
MEDITECH
Computerized Dispensing Cabinets
BD
Scientific Communications: Acute Care
Myth
Scientific Resolution Make stronger: Care Plans & Expose Sets
Zynx Health
Scientific Resolution Make stronger: Point-of-Care Scientific Reference
EBSCO Files Companies and products
Files Archiving
Triyam
Drug Diversion Monitoring
Protenus
Infection Retain watch over & Monitoring
VigiLanz
Integration Engines
Rhapsody
IV Workflow Management
Myth
Treatment Inventory Management
Myth
Pharmacy Surveillance
VigiLanz
Tidy Pumps: EHR-Built-in
ICU Scientific
Tidy Pumps: Gentle
Baxter
Ambulatory & Put up–Acute Care
Ambulatory EHR: Health Map Owned
Myth
Ambulatory EHR: Self ample (>75 Physicians)
Myth
Ambulatory EHR: Self ample (11–75 Physicians)
athenahealth
Ambulatory Ophthalmology EHR
EyeMD EMR Healthcare Programs
Ambulatory Pediatric Solutions
PCC
Ambulatory RCM Companies and products (EHR-Agnostic)
R1
Ambulatory RCM Companies and products (EHR-Associated)
CompuGroup Scientific US
Ambulatory Strong level EHR
Nextech
Ambulatory Surgical treatment Center Solutions
HST Pathways
Behavioral Health
NextGen Healthcare
Scientific Communications: Ambulatory/ Put up–Acute Care
TigerConnect
Homecare | Dwelling Health: Health Map Owned
Myth
Homecare | Dwelling Health: Self ample (>200 ADC)
MatrixCare
Homecare | Dwelling Health: Self ample (1–200 ADC)
MatrixCare
Homecare | Internal most Care Companies and products & Non-public Responsibility Nursing
WellSky
Hospice: Self ample
MatrixCare
Long-Term Care
PointClickCare
Outpatient Therapy/Rehab
WebPT
Patient Intake Management
Yosi Health
Patient Referral Management & Analytics
Forcura
Train Management: Health Map Owned
Myth
Train Management: Self ample (>75 Physicians)
Myth
Train Management: Self ample (11–75 Physicians)
athenahealth
Little Train Ambulatory EHR/PM: Self ample (2-10 Physicians)
athenahealth
Monetary/Earnings Cycle/HIM
Enterprise Resolution Make stronger
Strata Resolution Technology
Claims Management & Clearinghouse
Experian Health
Scientific Documentation Integrity
Nuance
Complex Claims Companies and products
Revecore
Computer-Assisted Coding
Dolbey
Credentialing
ASM
Files & Analytics Platforms
Dimensional Perception
Files Visualization & Reporting
Tableau
Debt Collection Companies and products
Declare Collection Companies and products
Enterprise Helpful resource Planning
Workday
Monetary Planning & Prognosis
Strata Resolution Technology
Healthcare Synthetic Intelligence: Files Science Solutions
ClosedLoop
Healthcare Security, Risk & Compliance Management
Performance Health Companions
Insurance coverage Discovery
FinThrive
Patient Get right of entry to
Optum
Patient Accounting & Patient Management: Spacious (>400 Beds)
Myth
Patient Accounting & Patient Management: Midsize (151–400 Beds)
Myth
Patient Accounting & Patient Management: Little (1–150 Beds)
MEDITECH
Patient Monetary Engagement
Waystar P
Patient Financing Companies and products
ClearBalance HealthCare
Patient Stream
TeleTracking
Accurate-Time Effect of abode Programs
Sonitor
Earnings Cycle: Chargemaster Management
Health Catalyst
Earnings Cycle: Contract Management
Experian Health
Scheduling: Nurse & Workers
QGenda
Scheduling: Physician
PerfectServe
Speech Recognition: Entrance-Cease EHR
Nuance
Time & Attendance
symplr
Cost-Essentially basically based totally Care
Customer Relationship Management
Innovaccer
Digital Rounding
Huron
EHR-Centric Virtual Care Platforms
Myth
Interactive Patient Programs
pCare by Uniguest
Patient Communications
RevSpring
Patient-Pushed Care Management
Get Successfully
Patient Training
Healthwise
Patient Journey Enchancment
Feedtrail
Patient Portals
Myth
Patient Self-Scheduling
Relatient
Population Health Management
Azara Healthcare
A long way away Patient Monitoring
Lightbeam
Social Determinants of Health Networks
findhelp
Video Conferencing Platforms
Doximity
Virtual Care Platforms (Non-EHR)
eVisit
Security & Privateness
Get right of entry to Management
Duo
Healthcare IoT Security
Claroty
Identity Management
SailPoint
Patient Privateness Monitoring
Protenus
Security & Privateness Consulting Companies and products
tw-Security
Security & Privateness Managed Companies and products
Fortified Health Security
Companies and products & Consulting
Application Net net hosting
Tegria
Scientific Optimization
Chartis
Denials Management Companies and products
Aspirion
Digital Transformation Consulting
Chartis
Eligibility Enrollment Companies and products
Optum
Cease-to-Cease Earnings Cycle Outsourcing
Ensemble Health Companions
ERP Enterprise Transformation & Implementation Management
Huron
ERP Implementation Management
Impression Advisors
Prolonged Enterprise Effect of job
PwC
Monetary Enchancment Consulting
Impression Advisors
Slither-Stay Make stronger
Optimum
Govt Compensation Companies and products
R1
HIT Advisory Companies and products
Evergreen Healthcare Companions
HIT Core Scientific Implementation Management
Evergreen Healthcare Companions
HIT Staffing
Prominence
Managed IT Companies and products
Pivot Point Consulting
Outsourced Coding
Guidehouse
Physician Advisory Companies and products
Xsolis
Launch of Files
MRO
Earnings Cycle Optimization
Guidehouse
Map, Development & Consolidation Consulting
Guidehouse
Technical Companies and products
Pivot Point Consulting
Transcription Companies and products
AQuity Solutions
Underpayment Recovery Companies and products
R1
Cost-Essentially basically based totally Care Consulting
Premier Inc
Cost-Essentially basically based totally Care Managed Companies and products
Arcadia (now Guidehealth)
Virtual Scribing Companies and products
ScribeEMR
Imaging Programs
Cardiology
Merative
Cardiology Hemodynamics
Merative
Disclose Replace
Nuance
Oncology: Scientific
Myth
Oncology: Radiation
Elekta
PACS: Spacious (>300K Studies)
Sectra
PACS: Little (≤300K Studies)
Sectra
Speech Recognition: Entrance-Cease Imaging
3M
Universal Viewer (Imaging)
AGFA HealthCare
Vendor Neutral Archive (VNA)
Fujifilm
Payer Solutions
Care Management Solutions (Payer)
MHK (beforehand MedHOK)
ZeOmega
Claims & Administration Platforms (Payer)
HealthEdge
CMS Payer Interoperability
Edifecs
Files Analytics Platforms (Payers)
Make clear Health Solutions
Employer-Subsidized Healthcare Companies and products
Marathon Health
IT Consulting Companies and products (Payer)
Huron
Fee Accuracy & Integrity Solutions (Payer)
Zelis Healthcare
Quality Dimension & Reporting (Payer)
Cotiviti
Risk Adjustment
Vatica Health
Andrea Fox is senior editor of Healthcare IT Files.
E-mail: afox@himss.org
Healthcare IT Files is a HIMSS Media e-newsletter.
